Equipping your field workforce with mobile technology to deliver best-in-breed customer experience
According to IDC Research, some 1.2 billion workers will be using mobile enterprise tools by 2013, representing roughly a third of the total global workforce.
More and more organizations are investing in mobile technology to improve operational efficiency, workforce productivity and to deliver unparalleled customer service. However, with such a rapidly evolving vendor market it can be a real challenge to implement the right mobility solutions that will help you set your business apart from your competitors.
80hand selected - CIOs, VPs and Heads of Mobile Workforce, Field Service, IT, Fleet Management and Operations from global field service organisations will attend the Enterprise Mobility Exchange in Miami in June, the only meeting of its kind in the US that is 100% focused on enterprise mobility.
Key themes that emerged from the recent Enterprise Mobility Exchange include:
- BYOD (Bring Your Own Device): Capitalising on cost savings and added flexibility when allowing employees to connect personal devices to corporate systems whilst mitigating increasing security risks
- Customizing and deploying mobile applications across the enterprise for each part of your mobile workforce
- Smartphone vs. ruggedized devices: Which technology is most suitable for your mobile workforce?
- Managing connectivity issues when providing access to real time data in the field
- Successfully developing a platform approach to enterprise mobility and demonstrating real ROI to the wider business on every additional investment made