Philippe Camps

Philippe Camps is the Director in KONE Global Development for the Maintenance Business, including Field Mobility and Customer Care centers applications. He started as Field Mobility development Manager 7 years ago, and completed the rollout of a global application and global processes to currently 6.000 Field Technicians in KONE worldwide, realizing benefits in field productivity increase and repair sales increase.

Case Study Presentation: Achieving Greater Workforce Productivity Coordinated Global Mobility Strategy

When you’ve successfully invested in and deployed a series of mobility solutions for 6000 field technicians over the past seven years, the next step is to identify where the 3rd and 4th generation investments can be made to deliver even more value to the business.

During this session, Philippe Camps, Director Global Development, Maintenance Business will discuss how he’s achieved this and so much more during KONE International’s mobility initiatives.

Hear how Philippe and his team have integrated performance management tools and processes into their current mobility projects as part of this brand new end user case study. Learn how this project has enabled KONE International to dramatically improve workforce productivity through increased visibility of employees’ actual work and travel times.

Philippe will also discuss the importance of monitoring the stability of applications to ensure that technology works for – not against – the business, and will share his thoughts on what the solution provider community can do to help customers overcome this pervasive challenge.

Philippe Camps
Director Global Development, Maintenance Business
KONE International