Empowering the Mobile Workforce
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Interview: How Centrica Are Optimising Investments in Enterprise Mobility
Alan Fairhurst, Field Applications Development Manager, Centrica joined the Enterprise Mobility Exchange to share exclusive insight into Centrica’s mobility initiatives, and to give his views on the rapidly evolving enterprise mobility market.
Where does Mobility Sit on a CIO’s Agenda?
Nick Capell, CIO of Parcelforce Worldwide, joins IQPC Exchange to discuss the position of Mobility on a CIO’s Agenda. He talks about the role of the CIO in setting an enterprise mobility strategy and identifies the market trends having the biggest impact on this role today. Next he talks about how the advance in mobile device technology is impacting on IT strategy, spending and architectures, and pinpoints where he sees the main threats and opportunities for the business as the workforce and the consumer become increasingly mobile. Nick identifies the optimum devices to employ for a field service workforce – explaining the key functionalities to look for when choosing devices. Finally, he explains how best to go about managing and using data to your company’s advantage, particularly given the ever-increasing amount of unstructured data coming from multi-channel sources, including social media.
Matthew Berardi: Smartphone vs. Ruggedised Device Selection - Choosing The Right Devices For Your Field Workforce
Matthew Berardi, Fedex Ground joins IQPC Exchange to discuss the key criteria to take into consideration when choosing mobile technology for the field workforce. Matthew also comments on the smartphone vs ruggedised device debate, and outlines how to overcome the challenge of managing multiple mobile deployments across an enterprise.
How IKEA Strives for Excellence in Customer Service!
Paolo Cinelli, Chief Information Officer, IKEA, discusses how mobile technology is helping IKEA to increase operational efficiency and productivity ahead of the Enterprise Mobility Exchange Rotterdam 2012.
How Starbucks got a handle on Mobile Technology – interview with Robert Teagle
Robert Teagle, EMEA IT Director, Starbucks joins Enterprise Mobility Exchange to discuss how mobile technology has helped Starbucks achieved best in breed customer service, increased operational efficiency and productivity and challenges for 2012. He also dicsusses what the solution provider community – enterprise mobility and beyond - can do to help address these challenges.
For more information about the forthcoming Enterprise Mobility Exchange events, please visit www.enterprisemobilityexchange.com, email firstname.lastname@example.org or call 0207 308 9484.
White Papers & Infographics
Understanding Enterprise Mobility Practitioners’ Top 10 Investment Priorities In 2013
Ahead of the Enterprise Mobility Exchange Europe 2013 we surveyed our elite group of enterprise mobility practitioners attending the event to understand their biggest mobility challenges, and which tools and solutions they plan to invest in over the next 6-12 months to maximise workforce productivity, operational efficiency and customer experience.
We’ve created a free infographic based on the results – available to download free of charge!
How enterprise mobility strategy makers choose suppliers in 2012
Gain a better understand of how enterprise mobility strategy makers choose their solution providers from this fascinating new infographic based on a global Enterprise Mobility Exchange industry practitioner survey. Find out who gets involved in choosing mobility solutions in a company, what factors are crucial to getting sign off for investment, as well as the one thing that senior executives wish that their suppliers did but they don’t – not to be missed!
If you’re interested in Empowering the Mobile Workforce then check out the 2013 Enterprise Mobility Exchange - request an invitation if you’d like to be considered for a place