Improving Field Operations and Mobile Resource Management

Contributor: Robbie Westacott
Posted: 11/03/2014
Improving Field Operations and Mobile Resource Management
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Managing large service, sales and delivery fleets can be full of persistent challenges that require full awareness in field operations.

Many organisations in this situation are handling multiple systems from various vendors throughout different departments, and few standards exist to simplify migration or data sharing.

Field operations are crucial across industries such as logistics, insurance, government, oil and gas, public safety, retail, telecoms, transportation and utilities. The scope of effective field operations includes asset management, dispatching, mobile resource management, route optimisation, territory planning, workforce management and work order management.

To support these key processes, a Geographic Information System (GIS) is a simple, integrated, open platform which enables information sharing in any location. This means delivering seamless access to online content, business systems, mobile devices, files, databases and desktops, which are then used for visualisation, sharing and analysis.

Key motivators for field operations and fleet management include reducing costs and emissions, increasing safety and raising operational awareness. This will also involve a need to overcome pain points and challenges such as visibility, mobile communication, exception handling, delivering real-time information, route efficiency and time criticality.

When you take a holistic approach to field operations, you need to think about strategic and tactical planning. It is then all about what you do with operational data in terms of analysis and reporting. A GIS, when deployed correctly, can help businesses improve by bringing it all together to measure performance and streamline key processes.

If you'd like to learn more about how a GIS ties various systems together, providing a common operating platform for planning, dispatching and analysis without the need to abandon existing investments, watch our complimentary webinar, Field Operations: Ease Your Pain, Expand Your Gain.

Viewers will gain a valuable understanding of how operations, big data, and systems integration can become more effective for mobile resource management through advanced mapping technology.

Presenter Wolfgang Hall, Logistics & Supply Chain Global Industry Manager for Esri covers what it takes to implement a GIS in terms of cost, time-frames, training and other critical issues, leveraging existing systems, and even managing transitions to new systems.

The presentation also provides useful examples of successful use of these systems for end users, and audience poll questions related to business goals and existing areas of investment among practitioners.


Thank you, for your interest in Improving Field Operations and Mobile Resource Management.
Contributor: Robbie Westacott