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Workforce/Field Force Management
Contributor: Jason Koestenblatt
Posted: 11/10/2016
Donald Trump
Two years of campaigning has come to an end, the American people hit the polls, and the next President Of The United States has been elected.But what does it all mean for the technology sector, if anything? President-elect Donald Trump did not focus... Full Article »
Contributor: Jason Koestenblatt
Posted: 09/30/2016
Jason Koestenblatt
As service organizations increasingly focus on customer satisfaction and revenue, research insights suggest reviewing current field processes to support better resolution rates and improve revenue opportunities is a key first step to better bottom... Full Whitepaper »