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How Has the Consumer Experience Affected the Customer Experience From an Enterprise Perspective?
Our exclusive video panel with mobility leaders, covers how the user experience affects customer adoption, how to drive loyalty and improve UX, and what role customer experience plays within enterprise mobility. The panel includes:Jeff Wallace, Founder/President, Global KineticsSean Hagarty, VP – Information Technology/CIO, BioventusWilliam Read more
Tags: Enterprise Mobility | customer experience | user experience
Mobile Tech Lead at Farmers Insurance: "You Need to Know What is Out There to Understand Mobile and Provide Mobility"
Gilad Shai, Mobile Tech Lead at Farmers Insurance, discusses how mobility has impacted the way they interact with their customers. In this presentation he covers key areas on their journey, such as: When building the mobile environment they had to consider: what is mobility? How internal discussions moved to how they interacted with Read more
Tags: Enterprise Mobility | mobility