Automated Workflows Ease Pain Points with Paper-Based Processes

Xerox has today announced a new range of services and tools, designed to improve the way retailers, financial institutions, healthcare providers and large enterprises in other verticals manage issues with paper-based processes.

These new offerings are an example of how Xerox is working to build greater automation and intelligence into its solutions and products, to help business users streamline their fundamental workflows and processes.

"Organisations can have a love-hate relationship with paper. It remains critical to everything from invoicing to collaboration, but it can also cripple productivity. That's why workflow automation is a business priority," said Mike Feldman, President of Large Enterprise Operations for Xerox. "Eliminating the inherent issues of manual, paper-based work streams can improve operations and accelerate benefits derived from managed print services."

Xerox's Workflow Automation Solution for Supply Chain Optimisation, a service-based retail offering, uses the Datawatch Managed Analytics Platform to digitise, centralise, automate and govern error-prone and costly manual steps of a product lifecycle.

The solution can cut labour and print costs, simplify inventory and invoice reconciliation, and improve fill rates by syncing data and applying automated analytics at store level.

To further strengthen its vertical industry offerings, Xerox will also introduce several workflow automation solutions built on its partnership with Hyland, creator of OnBase, to automate processes critical to business functions, such as:

Loan Application Processing will capture loan application inputs from sources such as multi-function printers, mobile devices and web applications, and automatically route them to loan officers through a tailored workflow.

Health Records Information Management will help hospitals improve productivity and deliver better visibility into patient care by providing a single, holistic view of all clinical documents and data stored in an Electronic Health Record, Picture Archiving and Communication System and clinical content repository.

Human Resources Onboarding will increase the speed and efficiency of the onboarding process by removing paper, automating steps and providing management oversight.

Additionally, Xerox Digital Alternatives, which lets users sign, annotate, share, save and read documents all from one interface, will now be available in a Xerox private cloud. Furthermore, Xerox's DocuShare Private Cloud Service allows for easy deployment of an enterprise content management and collaboration platform to capture, manage and share content securely in the cloud from a mobile device or PC.

The Xerox Secure Print Manager Suite with User Analytics powered by CompleteView from NewField IT can provide an analysis of who is printing what, when, how much and where. With this insight, Xerox will advise businesses on how to optimise their print environments.

Finally, new apps designed for the mobile workforce will make secure, seamless printing easier for large enterprises with the Xerox Print Service Plug-in for Android users, the Mobile Access App and Mobile Link App.