Security, Usability and Privacy Among Top Concerns for Mobile Enterprises

August 11, 2015

Good Technology has released key findings from its twelfth quarterly Mobility Index Report, which have demonstrated that organisations continue to adopt an increasing variety of apps to secure corporate information.

The report, which provides insight into the adoption of new mobile apps, platforms and devices, revealed that the acceleration of secure work app deployments enables users to perform work-related and personal activities on the same devices, protecting user information such as email, contacts, voicemails, SMS, location, and more.

According to Good Technology, 67% of organisations now use two or more apps beyond the email use case, and companies are rapidly mobilising content and existing apps while strengthening their cyber resiliency. The report determined that the average organisation now uses almost three and a half apps in addition to email, with secure browser leading all app categories for a third quarter in a row.

"As the mobile device displaces the desktop as the primary computing platform, Enterprise Mobility is enabling employees with the secure apps and content they need," said Christy Wyatt, Chairman and CEO at Good Technology. "We continue to see security at the heart of every enterprise conversation, coupled with end user privacy concerns. Now more than ever, organisations require a platform that enables them to deploy secure-based apps, while protecting end user privacy with containerisation."

This quarter's Mobility Index Report also indicated that employees are requesting secure mobile access to corporate information located behind the firewall. The top five app categories across devices are secure browser, custom apps, secure instant messaging, document editing and document access.

Closely following secure browsing for most widely deployed app, custom app activations expanded into a growing set of industries. The biggest custom app growth reportedly took place in energy and utilities, which grew from a negligible number to 49% in just one quarter, while insurance continued to be an aggressive adopter of custom apps, with 32% of all apps being custom-built.

Financial services organisations, where speed to decision is important to profitability, continued to invest heavily in secure instant messaging. Business and professional services have demonstrated a high demand for document workflows, with document editing apps and document access apps representing 37% and 15%, respectively, of apps used by law firms, consulting firms and accountancies. Government agencies and other public sector institutions also focused their mobile initiatives on the document-based workflows, according to Good Technology.

In terms of operating systems, iOS retained the top spot for device activations in the report, despite seeing a drop in overall market share for a second straight quarter, falling from 70% to 64%. Android market share grew to 32% while Windows was placed at 3%.

The tablet market seems to have shifted dramatically, as the devices begin to replace laptops. iOS fell from 81% to 64% while Android grew to 25%. Notably, Windows grew from 4% to 11% whereas it held just 1% half a year ago.

The quarterly Good Mobility Index Report leverages data collected from Good Technology’s extensive customer base, the broad portfolio of apps supported through our Good Secure Cloud, as well as third-party and custom-built apps on the Good Dynamics Secure Mobility Platform.