Adding Value to the Field Workforce through Enterprise Mobility

With mobile devices evolving in terms of both form factor and functionality, it is important that mobile leaders remain aware of the needs of their enterprise users, and ensure that all necessary tasks are supported by the chosen devices.

Here, Tom Bales, Engineering Manager, Newport News Shipbuilding explains that it is crucial that the end users believe in the technology, so organisations must encourage feedback from the field to make sure the information their employees are getting is correct and useful.

Tom also advises to test solutions in the field before investing, to maximise the potential for ROI, and provides advice for automating field workforces, in addition to achieving operational efficiency through mobile technology.