User Adoption will Enable your Business Case
Viral Shah, Mobility Architect & Strategist from Kellogg Company spoke to EME at the Enterprise Mobility Exchange in Miami. Two main trends he predicts for mobility are BYOD and the possibilities it opens up as it stretches IT further and the other is the capabilities of the smart phone.
Viral explains user adoption enables the business case, if you are building something, ROI will not be truely realised if your users don't embrace it. Looking to predicted trends for the future, Viral explains Mobile First is going to be more important on the enterprise side and companies will need to change the process so there is no IT and computer in the process.