Dedicated Mobile App for Utilities and Energy Companies Presents Business Benefits
The introduction of a new, industry-specific mobile app within small and large utilities and energy companies has gained attention this week.
This template solution set, delivered by Screaming Power and its focus to bring mobility and data connectivity to the energy industry, will provide a premium mobile experience for customer communications, while driving cost savings and efficiencies for utilities.
The apps will provide automated delivery and payment of electronic bills, plus many more features to reduce operational overhead, merge multiple systems and eliminate special processes, by providing real-time communications directly to customers with quantifiable savings.
The platform will enable two-way communications to provide a gateway for innovation. Information, advice, key messages, education, operations and conservation management will be delivered in one simple tool. Energy companies will be able to save time and money by communicating directly with all customer segments and securely share information to promote a "smart grid" and a "smart community".
"With our template mobile solution, we can mobilise an energy provider in weeks with minimal footprint on the existing IT infrastructure," says Gary Michor, CEO of Screaming Power. "We have created an efficient, cost-effective solution for both large and small utilities. Out-of-the-box the solution already handles electricity, water and natural gas information. Using standardised layouts and leading-edge mobile technology, it provides a solution to help modernise the energy industry without burdening energy providers with escalating costs to communicate with customers."