Twitter Interview: Andrew Baynes, Enterprise Architect, National Grid
We recently had the chance to catch up with Andrew Baynes, Enterprise Architect for National Grid. In this interview, we asked him about his experience with mobility, specifically National Grid's current priorities, challenges and success stories.
Here, Andrew discusses these issues, along with other areas of Enterprise Mobility, such as plans for the future, all in 140 characters or less!
Enterprise Mobility Exchange (EME): Give us an overview of National Grid's current mobile initiatives.
A Baynes: Our main assets are in the field, with networks in the UK & the US, and mobility has always been front and centre of our field operations.
EME: Which of these are you most proud of, and why?
A Baynes: Recognition that technology doesn't get in peoples way, guys in the field realising that it can enhance your job, we're very proud of that.
EME: What are the implications of not driving these changes in mobility?
A Baynes: As mobility is so crucial to us, we need to make sure that we allow our field guys to use it to drive their own performance.
EME: What key issues have you had to overcome to prepare for the growth of Enterprise Mobility in the coming years?
A Baynes: We have always tried to leverage the scale that some of the bigger corporate partners out there have got, that we can benefit & learn from.
EME: What challenge have you learned from the most in driving these initiatives forward?
A Baynes: There are lots of really compelling products and solutions out there, but we have to make sure that we're backing the right horse.
EME: What industries or companies would you like to sit down with and learn from in terms of their experience?
A Baynes: There were some great discussions at the EME regarding large pharmaceutical companies, and the oil & gas companies always do great things.
EME: What is your key objective moving forward towards 2020?
A Baynes: To get to a position where all divides have disappeared, and we deliver the best service possible regardless of device, role or location.
You can listen the full version of the interview here: National Grid: Steps to Ensure the Right Platform for Mobile Technology.