How End User Experience Management Enables Mobile Workforce Productivity
This report outlines what it takes to monitor the user experience of native and hybrid mobile apps used by consumers and the workforce.
Driving gains in customer satisfaction and workforce productivity requires more than rolling out apps on the app store, establishing a BYOD policy, and investing in an EMM solution.
The whitepaper, featuring access to Gartner’s 2015 Market Guide for Mobile Application Performance Monitoring, will present the strategy and end user experience monitoring technology requirements for ensuring that your mobile apps actually deliver the gains in revenue, customer satisfaction, and workforce productivity that you expect.
Download the whitepaper to learn:
- 5 keys for improving mobile workforce productivity
- How to ensure a quality mobile user experience across the entire portfolio of mobile apps to deliver optimum service and maintain customer satisfaction and brand & service loyalty
- The key benefits behind a unified approach to Mobile APM through real-world case studies
- About the Mobile APM technologies available, along with Gartner key research findings