Building a Mobile Centre of Excellence: Where to Start and How to Succeed



Building a Mobile Centre of Excellence (MCoE) within an enterprise is an approach which ties together all the various sets of projects which many enterprises allow to function independent of each other, and helps guide the mobile strategy consistently across all lines of business.

However, the required support and investment necessary for this type of initiative can be substantial, primarily in the form of the time and knowledge required from those involved to ensure that it functions efficiently.

In order to successfully build, and maintain, a Mobile Centre of Excellence, business leaders must be fully aware of the requirements and the necessary investment, to give mobility a platform to deliver significant benefits.

This report will explore the business case for building an MCoE, what roles are involved, how organisations can run their own iterations, and what kind of ROI could potentially be achieved from doing so.

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