What’s In Your Briefcase? A Guide to Device Usage in the Enterprise
I sat down with Jeff Wallace, President/Founder, Global Kinetics Inc., to talk about mobile usage in the enterprise, and to see what devices were in his briefcase.
We have witnessed a sea change in the way enterprises operate in recent years. Increased device usage has created new opportunities, and changed the way we all go about our daily, working lives. As Wallace mentions in the interview, his ‘one vice is connectivity’.
Here’s what Wallace had to say on the issue.
What devices are currently in your briefcase?
At any given time, I carry the following devices:
· Lenovo ThinkPad X1 Carbon touchscreen laptop
· Samsung Galaxy Note 4 phone
· iPad Air 2
· Ultra High Capacity 20,000mAh Power Bank
· Backup 12,000mAh Power Bank
· Multiple micro USB and Lightning charging cables
· Zolt Laptop Charger Plus
· 6 plug multi-plug power strip.
How do these devices help you carry out your job more effectively?
These devices allow me to maintain connectivity nearly all the time as my phone doubles as a hotspot and even works on Wi-Fi when I am not in range of a cellular signal. Additionally, I don’t fear running out of power as I have multiple power sources with me at all times.
So, having “juiced up” devices with connectivity enable me to stay connected to my co-workers, clients, partners, family and more. It allows me to not only do my job more effectively and efficiently, but also enables me to stay connected to family and other loved ones.
Lastly, by having the “right” productivity applications on both my laptop and iPad, I can generally be very self-sufficient with respect to getting the required work completed without unnecessary delays. As I like to say, I have one vice in life and that is connectivity. The reality is that I also must add having power to that as well.
With an additional 17.6 billion devices to be connected to IoT by 2020, what devices do you think will be in your briefcase by then?
From the consumer or user perspective, I am not certain that I will necessarily have any new devices that I need to carry with me in this “hyper-connected” IoT world. Rather, I envision the devices that I am already carrying with me, specifically my Note 4 and iPad, becoming interesting “portals”, of sorts, to a plethora of new opportunities.
For example, I can readily see scenarios where my devices will have offers, coupons, etc. pushed to them based on proximity or location-based sensors. Moreover, I envision more relevant marketing messages coming to me from retailers, banks and restaurants, for example, as these service providers learn more about me and my interests and habits. Of course, it should go without saying, that security, privacy and related elements will require an “opt-in” approach so that I, and all users, am comfortable with such situations.
Lastly, I envision this world will enable increased levels of customer service which, based on IoT solutions, will become more and more the competitive differentiator for so many companies. Fortunately, however, I don’t see the requirement for me to necessarily change the devices that I carry with me beyond the usual upgrade every 12-24 month cycles.
What mobile technologies are you most excited about moving forward and how will they affect your working life?
The advanced technologies that excite me the most are AR (augmented reality), VR (virtual reality) and IoT (including Industrial IoT).
I envision these technologies bringing tremendous benefits to both work and play. Each of these technologies are part of the broader family of mobile technologies in some manner and are coming up in business conversations more and more. They are no longer far off opportunities, but rather they exist in early renditions that have enough pizzazz to catalyse the interest levels of forward-looking companies.
These technologies will enable entirely new services, business and even industries. While Google Glass was not a commercial success and surely failed to meet the expectations of the leadership at Google, it surely ushered in conversations about how such technology will bring new, previously unavailable, opportunities to the world at large.
That said, there are other technologies such as driverless & connected vehicles, virtual assistants and more that will similarly have fantastic implications and impacts on our future lives. To me, I feel as though the science fiction of my childhood is my reality as an adult. I could not love living in such times any more than I do.
Security consistently ranks as the main concern for devise usage in the enterprise, how do you think these threats can be negated?
As noted earlier, privacy and security are serious and highly sensitive concerns for all of us. In a world where identity theft is prevalent and often devastating and time consuming to resolve, these matters get even more so highlighted. And when it comes to enterprise, securing the data and information is absolutely paramount.
Companies the world over are in a game of leap frog with those that wish to cause havoc with respect to such matters and this unfortunately will not change in the future. But, more and more companies are taking such matters seriously and taking steps to ensure security is a core focus for the organizations. These matters are a combination of technology, people and policies and the collaboration of these things will be the best line of defense against would-be evil doers.
Jeff Wallace is the President of Global Kinetics, a Bay Area based market development accelerator partner to early-to-mid stage clients seeking to establish or expand operations within the U.S. marketplace as well as a long-standing enterprise mobility industry veteran. He is also a Founding Investor of the Batchery, a Bay Area based global incubator for seed stage startups. In addition, Jeff is an EIR for SKTA Innopartners. Jeff was previously with Cognizant where he served as the founder of and Global Practice Head for the Mobility practices and also focused on Internet of Things (IoT) and user experience (UX) practice areas. Jeff is also an active angel investor and a member of the Berkeley Angel Network and Keiretsu Forum.
Jeff frequently speaks at international events and has published numerous documents about enterprise mobility, user experience, Internet of Things and related topics. Jeff earned a Bachelor of Arts degree in Economics/Finance from Rutgers College and an MBA focused on Strategy, Entrepreneurship and Technology from the Haas School of Business at the University of California, Berkeley. He is based in the San Francisco Bay Area and, along with his wife, enjoys the Silicon Valley lifestyle.