Digital Transformation: Top Trends To Watch

Insights From IT Leaders



Steven Lerner
01/29/2019

The free Digital Transformation Online Summit on April 9-10 is a great way to learn about the latest technology opportunities, strategies, and common challenges in the enterprise. Meanwhile, IT leaders are wondering about the next big thing in digital transformation. Is it a specific technology achieving a favorable outcome, or is it changing the culture in enterprises with next-gen technology?

The Technological Trends To Watch For

As enterprises plan for digital transformation, they often design a strategy with innovative technologies that can revolutionize business. IT leaders are looking for the next big technology in digital transformation. As of 2019, this might include:

  • Machine learning that goes beyond just virtual assistants and bots, and performs more advanced tasks that would normally be assigned to human workers.
  • Mobile devices that are leveraging 5G, the fifth generation of mobile technology, so that enterprises can tap into increased bandwidth.
  • Edge computing capabilities to improve real-time data processing and analysis between devices.
  • Virtual reality that can be used to train workers and simplify data visualization.
  • Blockchain technology that can improve data security, access to data, and transparency.

What IT Leaders Believe About The Next Big Thing In Digital Transformation

To learn more about the next big thing in digital transformation, Enterprise Mobility Exchange asked a few IT leaders in person. At the 2018 Enterprise Mobility Transformation Exchange, we spoke to several mobility professionals about upcoming aspects of digital transformation that will be huge.

“The next big thing in digital transformation for me in the aerospace world is to enable people to take these applications that they need to do their job and be able to go through remote locations,” said Don Coates, manager of integrated digital development services at Northrop Grumman. “And sometimes for us, remote locations are a big manufacturing shop floor where you might be 50 feet away from your computer, so you need that mobile technology to do your job 50 feet away from that computer. You still need it nonetheless.

Mobility will stay play a critical role in the age of digital transformation. Employees still want to access enterprise data and apps remotely.

“The next big thing in digital transformation is probably augmented reality, in whatever form it ends up being for businesses,” said Aaron Kimbrough, Senior manager II of digital operations at Walmart. “I think augmented reality has a big future for us.”

Augmented reality is one the most anticipated technologies that are part of digital transformation. The adoption rate for AR is still low. Nearly one third of consumers are already using the technology, and it will eventually make its way into the enterprise.

“The next big thing in digital transformation when it comes to engagement with your customer is opening up the siloes within the organization to work together, because in order to engage the customer in an effective way, it takes a set of skills that one department within the company doesn’t have on their own,” said Andrew Dudley, executive director of product engineering at Kaplan. “Getting the right tools in place, changing the culture, and changing the company’s processes in the right way are what it’s going to take to engage the customer.”

The ability to break siloes is one of the growing trends in digital transformation. Organizations are considering different methodologies for application development, such waterfall or agile.

“I would say the next big thing in digital transformation is probably solving the ability to know that what we’re doing from a mobile perspective is not a ‘one time thing’ [but rather] it’s going to be an ‘every two to three years thing’ both for applications and devices,” said Joe Rago, director of digital innovation at ULTA Beauty. “How you approach how to handle that is going to be a key area to focus on a little more.”

Watch The Video Responses From The IT Leaders: