Less Than One Third Of BYOD Employees Being Reimbursed

Contributor: Jason Koestenblatt
Posted: 11/07/2016
BYOD reimbursement

More and more workers are using personal devices to engage in work, but a significantly low percentage are being properly reimbursed for device activity.

That’s according to a new study by Syntonic and Information Solutions Group (ISG), which created a survey to analyze bring-your-own-device (BYOD) habits and attitudes. Of the respondents, 64% said they use their personal smartphone for work, while only 29% said they receive reimbursement from their companies.

According to the survey, employees are conducting work-related business on their smartphones for an average of 6.7 hours per week outside normal office hours. Of the majority of survey takers – 55% - who voluntarily use their personal smartphone for work purposes, 42% admitted feeling pressured by their employer to use it outside of work, the study showed.

There’s no question a BYOD enterprise sees more productivity than companies with no mobile use. The ability for an employee to use their device of choice in the manner that makes them most comfortable improves employee satisfaction, which leads to more happiness in the workplace, hence more productivity.

As the survey shows, however, companies unwilling to reimburse employees for personal mobile device use could threaten to see a loss in those productivity gains. And while users aren’t being reimbursed, they’re also not in touch with their enterprise’s mobile use policies.

In a previous report by Enterprise Mobility Exchange, 51% of survey takers in a different study said they never received instructions for using a personal device at work, and only 39% of those responding said their companies had a formal BYOD policy.

See related: Security Lagging In An Expanding BYOD World

Enterprise Mobility Exchange spoke with a few employees of mobile-friendly companies who shared their thoughts on BYOD policies. One of the men said he now uses his corporate device for personal use, despite some blacklisted apps, and stopped using his personal device because carrying around two phones was frustrating.

See related: What’s In Your Pocket? The BYOD Vs. Corporate Conundrum

Another employee in the sales industry said he uses his personal phone for work purposes and is reimbursed by the company, but admitted he keeps most his personal use on the device to a minimum.  

Previous predictions by research center Gartner showed half of employers will require employees to supply their own device for work purposes by 2017. That forecast settled heavily in the midsize and large organizations group for companies with 2,500 to 5,000 employees. On top of that, Gartner suggested companies using a BYOD platform only reimburse employees for smartphone monthly plans, and to never buy or provide a device for the employee.

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Jason Koestenblatt
Contributor: Jason Koestenblatt

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