New Zealand Police Force Use Mobile Apps and Smatphones to Improve Public Safety

Wednesday, January 21, 2015.

Intergraph announced today that their Mobile Responder smartphone and tablet application, designed specifically for public safety organisations and employees, is now available on devices running Windows 8.1 Professional.

This release allows public safety agencies to extend Intergraph's industry-leading computer-aided dispatch software, I/CAD, to their Windows devices, providing ease of use, and lower costs for first responders, which will improve public safety and overall productivity.

"Mobile Responder provides real-time, critical information to first responders, increasing safety for the officer and the public," said Kalyn Sims, VP of Public Safety Products, Intergraph Security, Government and Infrastructure. "As many agencies choose Microsoft Windows devices for their technology deployments, this release allows us to continue to meet the needs of today's public safety organisations."

Mobile Responder provides constant access to I/CAD, enabling public safety personnel to create events, view incident details, receive and acknowledge messages, update status, query databases and much more. The mobile solution makes public safety agencies more efficient by reducing dispatcher workload, radio traffic, and the time field-based personnel spend in the office doing paperwork.

"Secure and timely access to information is critical to the first responder. Intergraph's Mobile Responder for Windows 8.1 provides responders with the information and situational awareness they need to effectively respond to and manage any crisis. Microsoft's partnership with Intergraph is key to helping improve the effectiveness of first responders, and the safety of the communities they serve," said Jamie Wylly, General Manager of Worldwide Public Safety & National Security Industry at Microsoft.

In the form of a native app, Mobile Responder provides better performance than browser-based solutions by incorporating the device's capabilities. For instance, using the advanced GPS capabilities built-in to the device, it provides dispatchers with real-time location of responders in the field. Mobile Responder also takes advantage of other mobile device features, such as a smaller form factor for mounting inside vehicles.

In addition to Windows devices, Mobile Responder is also available on Apple and BlackBerry devices, and Android smartphones and tablets. It can be used independently, or in conjunction with Intergraph's Mobile for Public Safety, a full-featured extension of I/CAD on laptops or Windows 8 computers.

Originally developed alongside the New Zealand Police force, Mobile Responder has been proven in the field. New Zealand Police deployed more than 10,000 devices featuring Mobile Responder to 6,500 frontline police. Mobile Responder helps New Zealand Police increase productivity by 30 minutes per shift, which saves 520,000 hours each year and effectively puts 345 more police on the streets.

Over 12 years, the technology initiative will help New Zealand Police save NZ$300 million, demonstrating significant and tangible ROI from mobility.