9 Key Enterprise Mobility Challenges

And How To Overcome Them

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Steven Lerner

enterprise mobility challenges

Developing a robust strategy for enterprise mobile initiatives can be complicated. There are often a series of threats that prohibit an organization’s ability to leverage new mobile technology and to mitigate risks.

What are some of the common issues that stymie mobile strategies? Here are nine prevailing enterprise mobility challenges in 2019.

1. Application Development

The development of apps has been a longstanding concern within enterprise mobility. Due to the fact that apps are constantly being updated, enterprises are often forced to ensure that development is synchronized and that the user experience is consistent. Often at times, developers will have to balance the need of mobile apps against the need for adaptive web apps that can be used in mobile devices. Developers are turning to continuous integration/continuous delivery (CI/CD) to ensure that mobile app changes are efficient.

2. Fragmentation

Enterprises, particularly those who enforce a bring your own device (BYOD) policy, are inundated with the growing number of devices and operating systems. Simply put, organizations must account for the growing diversity in mobility, while simultaneously meeting the expectations of users. After all, users expect a flawless mobile experience on all devices. Technology is changing very rapidly, which is forcing enterprises to adapt. More organizations are testing their mobile applications on a multitude of devices in order to plan for this.

3. Budgeting

Budgeting is one of the most frustrating enterprise mobility challenges. In addition to the rising cost of mobile devices and networks, enterprises must also account for hidden costs. There are internal expenses dedicated to providing service to employees’ devices. There is also the cost of cleaning up a security breach, which is just under $4 million. As an organization grows, hires more employees, and has more connected devices, the overall cost associated with mobility will increase. This makes achieving an ROI in mobility increasingly difficult.

4. Mobile Device Management

With more devices in the enterprise than ever before, enterprises are turning to Mobile Device Management (MDM) solutions as way to manage and secure all of those new endpoints. However, the MDM solution itself could present numerous challenges. First, some enterprises have complications with implementing MDM. Then, the quality of the MDM solution comes into play. Enterprises will occasionally complain that some MDM solutions don’t address flexibility and agility with multi-user connections. Some MDM solutions fail to maintain sufficient security levels or don’t provide enough visibility into threats.

5. Edge Computing

Edge computing is one of the biggest enterprise mobility trends that can’t be ignored. Some organizations are exploring the basics of edge computing, and others are already incorporating it. Edge computing puts data processing, storage, and analytics closer to the endpoints. Although edge computing can be an incredible element to include, it can also serve as source of neglect. Some enterprises forget to incorporate edge computing architecture in their mobility strategies from the beginning. Failure to include edge computing into a mobile strategy from the start can be a huge risk. It could prohibit organizations from realizing the promise of this trend.

6. Security

Mobile devices represent an enormous security risk in the enterprise. Hackers are targeting mobile channels due to the heightened vulnerabilities of the devices. Everything from apps to WiFi networks poses a potential security risk. Enterprises are enforcing strict policies and educating employees about the dangers of mobile data leakage, but it’s not enough. Some enterprises are turning to new solutions, including unified endpoint management (UEM) to secure all endpoints. The challenge of protecting mobile endpoints is exacerbated due to the influx of Internet of Things (IoT) devices.

See Related: 11 Best Practices To Improve Mobile Device Security

7. 5G

To realize the potential of 5G networks, enterprises need to prepare for it now. However, the addition of 5G networks increases the complexity for enterprise integration and adoption. Although enterprises are used to integrating previous generations, 5G is bound to include more than just standard mobile communications. As tech writer Jeff Orr wrote, 5G includes, “high-throughput microcell architecture, use of public Wi-Fi services, and support for low-power IoT sensor connectivity.” 5G will also power new capabilities, such as more video. This all sounds good, but it is also incredibly complicated, and it will require a lot of work.

8. Compliances

Depending on the industry, there could be a whole host of regulations and laws that restrict mobile opportunities and create more headaches for IT. News laws, such as the EU’s General Data Protection Regulation (GDPR), mean that enterprises have to prevent data leakage at all costs. These compliances, while critical to ensure user privacy, can make managing mobile devices more challenging. IT admins need to have procedures and solutions in place that protect data and prohibit unauthorized access to the company network.

9. Lifecycle Management

One of the biggest enterprise mobility challenges is with the lifecycle management of devices and apps. Failure to consider a complete mobility lifecycle could be consequential, and it might leave an enterprise in a vulnerable position. In the case of devices, enterprises must manage all lifecycles from provisioning to maintaining to decommissioning. For apps, enterprises should manage all phases from identification to developing and from securing to the end-of-life. To overcome these challenges, many enterprises are turning to lifecycle management software and dedicating resources to cover all phases.

How are enterprises overcoming the biggest mobility complications? Read more in our annual industry survey report.