11 Mobile Device Management Software Tips

Considerations For Selecting A Solution



Steven Lerner
02/28/2019

Mobile Device Management

A host of new endpoints in the enterprise has forced many organizations to turn to mobile device management (MDM). This solution helps IT professionals manage and secure mobile devices.

Before deploying a solution, there are several considerations and issues that must first be addressed. Here are 11 tips that every enterprise should follow in this process.

1. Understand Security Vulnerabilities

Before selecting a vendor in the MDM space, conduct an assessment of your data and security risks. Have a clear understanding about the devices used by employees, the types of data that is available, and the networks. There should be firm understanding about the current mobile policies and measures taken to ensure that data is protected, and which areas need improvement.

2. Assess Enterprise Devices

To fully maximize the capabilities of MDM software, there needs to be a robust mobile device strategy. Whether employees are allowed to use their own devices (a Bring Your Own Device policy) or one that involves corporate-owned personally-enabled (COPE) devices, or a mix of the two, organizations must access the current device situation and the role of the MDM solution.

3. Current And Future App Usage

MDM plays an important role in the deployment of enterprise mobile apps, and which is why every organization needs to evaluate the current enterprise apps used by workers and potential enterprise apps in the future that are being developed. Before selecting a mobile device management solution, you should evaluate the types of apps that workers have access to.

4. Clear Mobile Policy

It is imperative that enterprises maintain a strong and clear mobile device policy. The policies, which will likely include mobile restrictions and rules, should be written out. Also, employees should be educated about those policies. By having a good mobile policy for managing and securing devices, an enterprise can then select the best MDM solution.

5. Strong Device Guidelines

On a technical level, enterprises need to have guidelines pertaining to the types of platforms or operating systems allowed. These types of guidelines are especially important in an environment where workers are allowed to use their own personal devices to access enterprise apps and data. The MDM solution should help the enterprise enforce those guidelines in order to protect data.

6. A User-Friendly Solution

One of the purposes of a mobile device management solution is to assist with provisioning devices that fit the mobile guidelines set forth by the enterprise. Before selecting an MDM solution, an enterprise should determine if it is user-friendly for IT and easy to operate. Otherwise, a complex solution can make the management of mobile devices more time-consuming.

7. Robust Reporting Tools

A quality MDM solution will include reporting tools that inform the enterprise about devices connected to the network and potential security vulnerabilities. It is recommended that that the reporting tools meet the needs of the internal security professionals. If the reporting tools fail to live up to the unique standards of the organization, the corporate data could be at risk.

8. Screen For Malicious Apps

Malicious mobile apps pose one of the biggest enterprise security risks. To protect against this, the MDM solution should be able to screen the devices routinely for all third-party apps that pose a potential threat to enterprise data. Without this protection from MDM, those malicious apps could gain unauthorized access to enterprise data.

9. Test The Solution For Free

Before making a final decision on software for mobile device management, test it out first. Some providers allow enterprises to have free access to either a trial version or the full features, so that your team can get used to the interface and assess the capabilities. The testing period will be used to determine if the software meets the unique security needs of your organization.

10. Conduct Continuous Updates

As a security tool, an MDM solution is far from final at any time. The tools must adapt to new security threats in the mobile landscape. By tapping into a solution that goes through security updates, and by having a strategy in place that includes staying on top of the latest security developments, an enterprise will be able to protect their devices against future threats.

11. Customize Settings

There’s no such thing as a one size fits all mobile device management system. To get the most out of a solution, make sure it fits your unique needs. It should be customized and configured to fit your current mobile strategies. The MDM platform should be flexible enough so that these changes can be made and the solution can still be powerful.

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