Mobile Strategy Creates Dynamic Digital Transformation
There’s no question the growth of mobility in the enterprise creates a more dynamic and efficient workplace, but what about the long game? How is a mobility strategy – one being properly implemented – helping to transform the enterprise’s digital standing as a whole?
In a recent survey launched by IFS, 200 IT professionals and executives shared glaring evidence that furthered proof of enterprise mobility not just being a cornerstone of digital transformation, but a key catalyst to its growth as a whole.
Just 31% of those respondents said workers were able to access enterprise software from a mobile device, but showed a direct correlation to digital transformation readiness, the report said.
Having mobility in place “Allows us to turn downtime away from a laptop or desktop into productive time,” the report said, and “it can tighten approval and review timelines of project action items, invoices and other timeline-sensitive transactions.”
While mobility isn’t the only component of digital transformation, it certainly is a major sticking point for businesses, according to IFS CTO Rick Veague. In the report, Veague states:
Mobile is the most obvious manifestation of digital transformation. It is not the only one or more important one. But when people use enterprise software from a mobile device, it indicates that the system is the lifeblood of the business. Your employees can connect into those core processes and participate even if they are not sitting at their desk. If you cannot do this, you will struggle with anything in digital transformation.
Additionally, survey results showed a breakdown in age brackets of those most likely to use mobile devices for work purposes and those who don’t. The breakdown was interesting:
- 35% of respondents ages 18-35 accessed enterprise software via mobile device
- 20% of respondents ages 36-45 accessed enterprise software via mobile device
- 25% of respondents ages 48-55 accessed enterprise software via mobile device
- 40% of respondents age 56 and up accessed enterprise software via mobile device
As previously reported by Enterprise Mobility Exchange, 88% of IT administrators and decision makers said mobility ranks high or is a growing priority in their company in 2017, and expectations show with the proliferation of IoT, cloud, and artificial intelligence, that figure will only increase.
Those same respondents are looking to create a work environment as flexible and agile as their users, with 46% saying they offer a hybrid platform – enabling both Corporately-Owned, Personally Enabled (COPE) or Bring Your Own Device (BYOD) initiatives.
Of course the use of enterprise mobility wouldn’t exist if not for the return on investment, showcased by many companies around the globe. Take for example the mobile device and app explosion created by Alaska Airlines, which spent the last few years deploying 12,000 iOS devices to its pilots, attendants, customer service, and maintenance personnel to streamline functions and cut back on down time. For every minute a plane is off schedule, the airline is losing money, and mobility has helped to solve that challenge.
Mobility isn’t an industry-specific disruptor, either, rather it’s agnostic and can be used for just about any business in any scenario. VDC Research recently shared data with Enterprise Mobility Exchange about the impact of mobility across industries, as show in the table below.
“Government agencies have begun to shift their strategies towards creating a greater value from and enhancing their mobile applications,” said Eric Klein, Analyst with VDC. “This means a fundamental shift toward more dynamic applications through greater contextual awareness and environmental sensing and measurement capabilities.
“The number of organizations that are mobilizing applications is accelerating,” Klein continued. “Specifically in industries where mobile solutions have been business-critical. We expect adoption in these industries to continue to gain steam, as organizations come to recognize that investments in new tools can help to save time in their coding and prototyping processes as well as minimize costs while improving communication and collaboration across their organizations.”