Ahead of Field Service Management 2017 we take a look at the strategies different industries -from aviation to manufacturing and utilities - are employing to combat field services challenges, streamline processes, and improve the customer experience.    

Ahead of the Field Service Management Summit 2018 we chat to Digby Wilson, General Manager of Field Service Delivery, Eastern at Telstra. In this Q&A article Digby chats to us about new management systems at Telstra that are transforming culture and delivering optimised results for staff, the business and their...

Ahead of the 10th annual Field Service Management summit we chat to Susie Butler, Manager of Business Improvement, Operations and Maintenance at SA Water. Susie shares with us details of SA Waters new asset and maintenance management plan that is enabling field service staff to utilise technology to improve business...

Ahead of the 10th annual Field Service Management summit we chat to Susie Butler, Manager of Business Improvement, Operations and Maintenance at SA Water. Susie shares with us details of SA Waters new asset and maintenance management plan that is enabling field service staff to utilise technology to improve business...

Ahead of Field Service Management 2019 we take a look at how four organisations are successfully transforming their field service abilities by adopting innovative measures and continuing to seek improvement. Enjoy insights from SA Water, Essential Energy, NSW Fire & Rescue, and ADT Security.

Ahead of the 10th Annual Field Service Management Summit 2018 we surveyed 100 field service management professionals from a cross-section of industries across Australia and New Zealand to learn where their businesses are investing time and money, and the ROI they hope to see. Through an exploration of the local...

Field services are in flux, with technology like IoT, drones and virtual reality transforming traditional operations and allowing technicians to move on to more value added tasks. Moreover, in today’s ever connected world where everything is available almost instantly, customer are expecting more from their service providers.   To stay ahead...

Organisations must align themselves with these trends in order to remain competitive and fully harness the innovations that the industry boom is generating. Chatting with three members of our expert advisory board ahead of Field Service Management 2019, they each explain how they’re unlocking their field service management capabilities to...

FSM is A/NZ’s largest and best attended field service management event. As the landmark 10th anniversary, it was only fitting that this year’s event surpassed all expectations by attracting over 200 participants. I am very excited to see how the 2019 FSM conference will shape up and how we can...

Ahead of Field Service Management 2019, we share with you this industry whitepaper from ServiceMax, one of our proud event partners. This whitepaper covers:Key Drivers for Field Service MobilityChoosing the Right Field Service Mobile SolutionHow Mobility is a Strategic Force

Ahead of the Field Service Management for SME’s Expo 2018 we chat to Eduardo Rodrigues, Business Development Manager at GeoOp, a cloud-based job management software provider for SMEs. In this article Eduardo explores some of the key challenges affecting SME operations, and delves into how emerging technologies be scaled and...

Want to Fast Track your attendance to FSM 2019? It's easy! Simply download the registration form and email back to registration@iqpc.com.au

For the past 10 years FSM has been the one stop shop for time-pressed decision makers to learn from a peer-led program, network with cross-sector leaders and scope out new solutions. View the Business Case and see why it is the must-attend event for field service professionals in 2019.

In lead up to FSM 2019, we exclusively released a selection of past presentations from our 2018 event! Get your copy containing 60+ pages of insight from ClickSoftware, Infor, Queensland Urban Utilities, and Essential Energy!

The FSM 2020 sponsorship prospectus has just been released. Get your copy to see who you can get your solution in front of, other confirmed partners who'll be exhibiting, what's new for 2020, and packages available

Interested in sponsoring FSM 2019? Get your copy of the sponsorship prospectus to see our current industry partners and packages available