The largest virtual conference dedicated to field service leaders, delivering data-driven solutions to improve the customer experience post Covid-19
17 June, 2020
| ONLINE | 8:50am - 11:40AM Australian Eastern Standard Time
Adrian Petzer
Founder and Managing Director DeployPartners
Adrian is responsible for the strategic direction of the company through sales and business solution development. Since the formation of DeployPartners in 2005, the team has grown its geographic coverage to include Australia, New Zealand, Indonesia, the Philippines, Japan and South Korea.
Adrian has an MBA from Macquarie University, and a passionate surfer.
Conference Day: 17 June 2020
9:00 AM Touchless Field Service Delivery in a Post Covid-19 World
As we start to emerge from the COVID-19 pandemic, field service teams will increasingly turn to AI and automation to protect workers and ensure business continuity in the event of another crisis. What does the future of field service look like — and how does touchless service delivery fit into this new normal?
Join us and learn how to:
- Enable people to focus on higher-value work by automating routine tasks, such as scheduling or work verification
- Reduce the need for unnecessary in-person contact, whether it's digitizing paper-based processes or staggering technician and coordinator shifts to prevent infection
- Use AI to monitor equipment health in real time and identify opportunities for remote triage and/or self-maintenance
