Field Workers and Office Managers Brought Closer Together with Innovative Task Management App
Leading global provider of fleet and mobile asset management solutions, MiX Telematics, has announced a new task management application, MiX Go, which will enable customers to streamline communication and task management between mobile fieldworkers and the office.
"MiX Go is customisable to customers' unique operations, and makes use of template-driven e-forms. The application enables business owners to save time, boost operational efficiency and improve service levels," explained Catherine Lewis, Executive Vice President of Technology at MiX Telematics.
The new app will help to streamline tasks and processes, empowering businesses to deliver an increased level of service to their customers. It will include an easy-to-use Android-based mobile app that will enable employees to report on and record the status of their tasks. Using MiX Go, managers will be able to assign new jobs remotely, depending on employees' schedules and their proximity to customers in need of services.
Customers using MiX Go will be able to create and assign tasks to their mobile fieldworkers and monitor their progress via the web, while the app will guide mobile employees through activities step-by-step until task completion.
Managers will also be capable of sending messages to employees, who can use MiX Go to take photos, capture signatures and scan barcodes, among other functionality. MiX Go is designed to relieve executives and employees alike from tedious paperwork, helping to save time and costs whilst boosting efficiency, a true indicator of mobile-driven business productivity.
In designing MiX Go, MiX Telematics has found a way to build a product that is highly customisable and flexible enough to serve customers across a variety of field and fleet-based industries.
"The application brings efficiency and transparency to businesses by eradicating unnecessary complexities and promoting effective communication," added Lewis.
MiX Telematics’ products and services provide enterprise fleets, small fleets and consumers with solutions for efficiency, safety, compliance and security.