Does Enterprise Mobility Win 2018? It’s Up To Industry Leaders

Contributor: Jason Koestenblatt
Posted: 01/04/2018
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EM 2018

Is 2018 the year when mobility finally takes over the enterprise, and companies realize the shift to mobile-first workflows is a necessary digital disruption? Well, that’s up to the organization, of course, but there’s clear data that mobility is changing the way productivity is obtained.

In a recent report by Enterprise Mobility Exchange, titled, The Edge Of Enterprise Mobility: Which Industries Lead The Way? case studies and insight are provided on the various roles and functions smartphones, tablets, and even wearables are being utilized in five different industries, all with various degrees of regulations.

The purpose of the report was to better understand and share how IT administrators and mobile supervisors were taking advantage of various forms of mobile technology, from retail to heavily regulated environments like healthcare and financial services, to sectors that often rely on funding like the public sector and higher education.

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“Basically the future of enterprise mobility is to deliver workflows that can run anywhere on any device without compromising the UX or security,” said Maribel Lopez, Owner of Lopez Research. “In an ideal world, we’d create apps that are better than their predecessors and applications that can leverage context such as location, motion, and image capture.”

What the report unveils that may come as a surprise is the speed and commitment at which those industries are taking on mobile movements. Data in the report shows retails, healthcare, and public sector were all within four-percent of each other when it came to survey respondents claiming their company was “actively using mobile solutions.” The lesson learned was that industries once considered laggards in technological innovation one, three, or five years ago are finally beginning to catch up and level the playing field, albeit with their own mobile methodology.

“We’re extremely aggressive about adopting mobile to follow what’s happening in the rest of the world and to align with our own IT transformation plan to mobile-enable everything we do,” said Ramnath Cidambi, CIO, Illinois Student Assistance Commission, who also spearheaded a massive enterprise app deployment effort for the state’s social workers.

While the focus of the report is on mobile use by industry, there are several other technologies that remain key pillars to the digital transformation journey. Other recent survey findings showed cloud remains king in the enterprise, mobility not withstanding, as companies continue to grapple with expanding cloud capabilities and usage, or at the very least migrating to the cloud in the first place.

Of course, with mobile transformation comes disruption and the need for and adaptable change management structure.

See related: How To Manage Change In Mobile Transformation

“With a strategic change management plan, our organization has the foresight for the change process which includes all milestones that need to be reached to achieve the end state,” said Rizwan Jan said, Chief Information Security Officer at the Henry M. Jackson Foundation for Military Medical Research. “The strategic change management plan allows those leading the effort – roles shared among change management and project management teams – to assess the success of the project during each critical stage ensuring that minimum disruption will occur.”

While the enterprise mobility journey began its path a decade ago, the road ahead remains long and, at times, bumpy. Those industries who embrace it with proper strategy, however, are primed to lead the way.

Jason Koestenblatt
Contributor: Jason Koestenblatt