Enterprise Mobility Insight: Q&A With TechOrchard’s CEO

Contributor: Jason Koestenblatt
Posted: 01/02/2018
Phil Poje

The enterprise mobility landscape is ever-changing, and that’s clear to anyone with their pulse on the industry. In 2018, administrators will be thrust into harnessing the powers of mobility for their workforces, and will face challenges like the flexibility of BYOD or COPE environments, ensuring security for both personnel and corporate data, and how cloud, artificial intelligence, and other emerging innovations will play a role.

With the new year comes a new column at Enterprise Mobility Exchange. Each month will feature a question and answer interview with the CEO or leader of a solution provider in the Enterprise Mobility space. To kick off our new series, EME sat down with Phil Poje, CEO of TechOrchard to get an understanding of his vantage point in the market, and what he thinks is will be taking shape in 2018. The following is a question and answer session between EME and Poje.

Enterprise Mobility Exchange: What are the biggest enhancements in enterprise mobility you foresee taking place in 2018, and why?
Phil Poje:
A.) Via Identity Management, utilizing Single Sign On authentication and multi-factor authentication to provide secure access to corporate data, and with better end-user experience.
B.) Unified digital workspace platform for mobile devices and laptops that simplifies the security and management of devices, applications and access to data.
C.) Being able to manage Windows 10 devices in the same “pane of glass” as all other mobile devices (tablets and smartphones), in one tool through EMM, without the need of cumbersome legacy tools and methods such as Microsoft SCCM. This will simplify the process and reduce IT management time, saving money, and provide OTA (over the air) management of applications, OS updates and security for devices that are remote…Even when not on the company’s domain.

EME: Where should mobile security be on the priority list for IT administrators in 2018? Should they be placing their eggs in the MDM, MAM basket, or head straight for MTDs and Next Generation Authentication?
PP: Mobile security should be at the TOP of the list.  Mobile security through EMM (Enterprise Mobility Management), including MDM, MAM, MEM and IDM (Identity Management), in conjunction with Mobile Threat Prevention should be high on everyone’s list.  Both pieces are critical in providing a comprehensive security solution.  However, with the emergence of BYOD in the workplace, any security implementations can only be effective by bringing an acceptable level of productivity to the mobile worker in simplicity of use, while including a clearly communicated enterprise mobility policy and corporate purpose for mobility.  Training the end user around the safe use of company data and their devices is the last critical piece.

EME: How should emerging technologies – AI, IoT, machine learning, etc. – be utilized in enterprise mobility? Or is it too early for practitioners to take those big steps?
PP: Most practitioners are not utilizing AI, IoT and machine learning; however, it’s just around the corner.  As companies move quickly into these new technologies, they need to put policies and solutions in place in preparation as well identify and plan for the security impact of these new technologies.

EME: If you could give one piece of advice to a mobile administrator in the enterprise, what would it be?
PP:  Review the company’s mobile strategy and UPDATE their Mobile Device Usage Policies for Corporate-owned and Personally-owned devices (BYOD). Most companies are behind in updating their Mobile Device Usage Policies which causes internal confusion around mobility goals, and increases security and legal risk.  Without a good mobility strategy, it is impossible to accurately determine the best EMM solution for their organization, nor provide viable business benefit from leveraging mobile business solutions for the mobile workforce.

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Jason Koestenblatt
Contributor: Jason Koestenblatt