Mobile Transformation Required For Employees To Succeed

Contributor: Jason Koestenblatt
Posted: 07/12/2017
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Successful Employees

The difference between leader and laggard in IT comes down to strategic use of mobility, plain and simple.

That’s the key information derived from a new study released by Arlington Research in a survey seeking information from the C-suite on where and how mobile transformation is impacting their business.

In an upside-down pyramid workflow, the need for enterprise mobility is driven by the employee. They’ll feel most comfortable, productive, and efficient using whichever technology affords them those capabilities, and it’s up to the decision-makers to follow through with those objectives.

In the survey, 49% of respondents said mobility downtime “seriously hinders” their ability to work, while 31% said their business is failing to properly invest in mobile technology.

So what’s the obstacle? Why are organizations so concerned with implementing strategies with proven ROI?

One word: Security.

And those concerns are being exposed by the employees more than the decision-makers, the study showed. Three out of 10 respondents said they were worried about losing their job if something goes wrong with the device they’re using, and 60% worried they’d personally lose sensitive company information.

Meanwhile, as previously reported by Enterprise Mobility Exchange, CIOs are looking to hire more in the second half of 2017, with mobility one of the top three driving needs behind their team expansion initiatives. Nearly two-thirds of those same IT executives admitted there’s a gap in the desired skills market, however, causing a lag in the hiring process.

It’s also been noted that just 31% of enterprise workers were able to access enterprise software via mobile device, while just 17% of companies said all their legacy applications were usable on a touch-screen mobile device.

Not supporting mobile transformation isn’t just about better productivity and noticeable ROI. Leaving employees to their own devices – literally – can mean a scourge of shadow IT issues, making the enterprise susceptible to increased threats, including malware and ransomware.

Without the appropriate mobile tools in place – verified devices, secure apps, protected WiFi – employees are opening the floodgates to their company’s sensitive data with the tap of a screen. Some 40% of all IT spending comes from outside the IT department, despite that department of the company being in charge of the entire IT infrastructure, including security protocols.

Having the proper mobile products and initiatives in place lessens the possibility of shadow IT and enhanced security threats.

“We’re moving away from the mobile-first mindset – we’re already past that,” said Mike Jennett, Vice President of IDC Research. “The whole idea of mobile centers of excellence will go away, and we’ll begin to move toward a digital transformation center of excellence. While there is still a large percentage of laggards, mobility is a key pillar of digital transformation.”

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Jason Koestenblatt
Contributor: Jason Koestenblatt