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Workforce/Field Force Management
Contributor: Jason Koestenblatt
Posted: 4/20/2017
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In the fast-paced IT industry, new statistics and data are released daily. Each week, Enterprise Mobility Exchange publishes Fast Facts, taking a look at interesting or noteworthy information impacting businesses.The Information Technology industry... Full Article »
Contributor: Jason Koestenblatt
Posted: 09/30/2016
Jason Koestenblatt
As service organizations increasingly focus on customer satisfaction and revenue, research insights suggest reviewing current field processes to support better resolution rates and improve revenue opportunities is a key first step to better bottom... Full Whitepaper »